Onsite Call Center Rep — Voice & Non-Voice Support

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 246,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading communications consultancy in Quezon City is seeking motivated individuals to provide high-quality customer support in both voice and non-voice roles. This full-time position includes a competitive salary, HMO coverage from Day 1, and multiple opportunities for career advancement. Ideal candidates will be high school graduates or higher, enjoy solving problems, and be eager to work in a supportive environment that values growth and teamwork. Join us to build your career and make a difference!

Qualifications

• High school graduate or higher; fresh graduates encouraged to apply.
• BPO experience is a plus but not mandatory.
• Must be willing to work on-site and attend on-site interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.
• Collaborate with team for continuous improvement.

Skills

Back Office Support

Customer Service

Interpersonal Skills

Problem Solving

Organizational Skills

Technical Skills

English Language

Education

High School Graduate or Higher

Job description

A leading communications consultancy in Quezon City is seeking motivated individuals to provide high-quality customer support in both voice and non-voice roles. This full-time position includes a competitive salary, HMO coverage from Day 1, and multiple opportunities for career advancement. Ideal candidates will be high school graduates or higher, enjoy solving problems, and be eager to work in a supportive environment that values growth and teamwork. Join us to build your career and make a difference!