Telco Account Support Specialist

Recruitify_HR; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer service focused individual to handle inquiries, document interactions, and resolve issues on-site. The role emphasizes reliable information delivery, teamwork, and basic troubleshooting.

The ideal candidate has a high school diploma or equivalent, with undergraduates welcome. Prior experience is a plus but not required, and on-site interviews will be conducted.

Qualifications

• High school education or equivalent; college undergraduates welcome.
• Experience in a similar role is an advantage but not required.
• Able to work on-site and attend on-site interviews.

Responsibilities

• Handle customer inquiries, issues, and complaints professionally.
• Document customer interactions and orders accurately in the system.
• Stay updated on company policies to provide reliable information.
• Support a positive, team-oriented work environment.
• Perform basic troubleshooting when needed.

Skills

Customer service

Education

High school education or equivalent

Undergraduate welcome

Job description

Recruitify_HR in the Philippines is seeking a customer service focused individual to handle inquiries, document interactions, and resolve issues on-site. The role emphasizes reliable information delivery, teamwork, and basic troubleshooting.

The ideal candidate has a high school diploma or equivalent, with undergraduates welcome. Prior experience is a plus but not required, and on-site interviews will be conducted.