Remote Non-Voice Customer Support Specialist

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service firm in Metro Manila, Quezon City, seeks dedicated individuals to provide non-voice customer service. Applicants should have a High School diploma and possess strong communication skills. Responsibilities include resolving customer inquiries, processing orders, and maintaining accurate records. Ideal candidates have 0–2 years of experience, a positive attitude, and are proficient in English. This role offers a supportive office environment with a focus on remote communication.

Qualifications

• 0–2 years of experience in a customer service role.
• Excellent communication skills and problem-solving abilities.
• Ability to work in a standard office environment.

Responsibilities

• Provide excellent customer service to clients via non-voice communication channels.
• Handle customer inquiries and resolve issues effectively.
• Assist in processing customer orders and managing accounts.

Skills

Strong customer service skills

Proficiency in English language

Familiarity with call center operations

Education

High School diploma or equivalent

Job description

A leading customer service firm in Metro Manila, Quezon City, seeks dedicated individuals to provide non-voice customer service. Applicants should have a High School diploma and possess strong communication skills. Responsibilities include resolving customer inquiries, processing orders, and maintaining accurate records. Ideal candidates have 0–2 years of experience, a positive attitude, and are proficient in English. This role offers a supportive office environment with a focus on remote communication.