Telco Customer Care Specialist - On-Site, Shifting Hours

Lexie Staffing co.; Pampanga; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading contact center in Pampanga is looking for a Telco Representative. In this full-time position, you will handle customer inquiries regarding mobile, internet, and cable services, ensuring customer satisfaction through accurate information and effective support. No prior work or BPO experience is required, making it an excellent opportunity for fresh graduates. The work is on-site with a shifting schedule and a salary package of ₱20,000-₱25,000.

Qualifications

• High School Graduate (Old Curriculum) or higher.
• No prior work or BPO experience required.
• Good communication skills are necessary.

Responsibilities

• Answer customer inquiries via phone or chat.
• Resolve billing, technical, or service-related concerns.
• Provide accurate information about products and services.
• Ensure customer satisfaction and proper documentation.

Skills

Good communication skills

Education

High School Graduate

Senior High School Graduate

College Graduate or Undergraduate

Job description

A leading contact center in Pampanga is looking for a Telco Representative. In this full-time position, you will handle customer inquiries regarding mobile, internet, and cable services, ensuring customer satisfaction through accurate information and effective support. No prior work or BPO experience is required, making it an excellent opportunity for fresh graduates. The work is on-site with a shifting schedule and a salary package of ₱20,000-₱25,000.