Telco Customer Support Specialist - Onsite, Growth Training

StackPH; Makati; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Competitive salary and performance incentives

Paid training

Career growth opportunities

Job summary

A leading BPO company in Makati is seeking Customer Service Representatives for a Telco Account. The role involves providing customer support via phone, email, or chat and requires strong English proficiency. Candidates with call center experience are preferred, but those without may apply if they possess good communication skills. The position is 100% onsite with a competitive salary and career growth opportunities offered.

Qualifications

• At least 6 months Call Center experience in an International Voice Account.
• No Call Center Experience required, but must have strong English proficiency.
• Willing to complete same-day onsite process after passing the phone pre-screening.

Responsibilities

• Provide friendly and professional support to customers via phone, email, or chat.
• Address inquiries, order concerns, and account-related issues for a Telco Account.
• Document customer interactions and ensure proper follow-up.

Skills

Strong English proficiency

Effective communication skills

Job description

A leading BPO company in Makati is seeking Customer Service Representatives for a Telco Account. The role involves providing customer support via phone, email, or chat and requires strong English proficiency. Candidates with call center experience are preferred, but those without may apply if they possess good communication skills. The position is 100% onsite with a competitive salary and career growth opportunities offered.