Onsite Telco Customer Care Specialist (Shifts)

Neksjob Corporation; Philippines; Presencial; PHP 264.000 - 316.000; Jornada completa

Descripción de la vacante

Neksjob Corporation in Davao City, Philippines is hiring a Customer Service Representative for a Telco account. You will assist customers with telecommunications inquiries, billing concerns, account issues, and service questions while delivering excellent support.

We seek candidates with at least 6 months of call center experience, a high school diploma, strong English communication, and basic computer skills. This role requires onsite work and shifting schedules.

Formación

• At least 6 months of call center experience.
• High School Graduate or Senior High School Graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service skills.

Responsabilidades

• Assist customers with telecommunications-related inquiries, billing concerns, account issues, and service-related questions while providing excellent customer service.
• Deliver high-quality support and resolve issues efficiently.
• Collaborate with team to ensure customer satisfaction during onsite shifts.

Conocimientos

Call center exp

Educación

High School graduate

Descripción del empleo

Neksjob Corporation in Davao City, Philippines is hiring a Customer Service Representative for a Telco account. You will assist customers with telecommunications inquiries, billing concerns, account issues, and service questions while delivering excellent support.

We seek candidates with at least 6 months of call center experience, a high school diploma, strong English communication, and basic computer skills. This role requires onsite work and shifting schedules.