Telco Support Specialist — On-Site, Flexible Hours

Lexie; Bulacan; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO

Job Training

Maternity & Paternity Leave

Flexible Hours

Job summary

A leading contact center located in Bulacan is seeking a Telco Representative to provide customer support for mobile, internet, or cable services. This role is open to applicants without work experience, making it suitable for recent graduates. Responsibilities include answering inquiries, resolving issues, and ensuring customer satisfaction. The position offers on-site work with flexible hours and multiple benefits, including government-mandated benefits and professional development opportunities.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate or College Graduate or Undergraduate.
• No work experience required.
• Good communication skills necessary.

Responsibilities

• Answer customer inquiries via phone or chat.
• Resolve billing, technical, or service-related concerns.
• Provide accurate information about products and services.
• Ensure customer satisfaction and proper documentation.

Skills

Good communication skills

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

College Graduate or Undergraduate

Job description

A leading contact center located in Bulacan is seeking a Telco Representative to provide customer support for mobile, internet, or cable services. This role is open to applicants without work experience, making it suitable for recent graduates. Responsibilities include answering inquiries, resolving issues, and ensuring customer satisfaction. The position offers on-site work with flexible hours and multiple benefits, including government-mandated benefits and professional development opportunities.