Onsite Customer Care Specialist - Training & Benefits

TalentLink Outsourcing; Pampanga; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

13th Month Pay

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing company in Pampanga is looking for customer service representatives. Responsibilities include responding to inquiries via phone, email, and chat, and resolving customer issues. No prior BPO experience is required, and the company offers training for all new hires. Strong emphasis on teamwork and meeting performance metrics. Attractive salary range of ₱18K to ₱37K/month with additional benefits including paid training, HMO, and government benefits.

Qualifications

• No BPO experience needed – training provided.
• Open to College Fresh grads, SHS & HS grads, and Vocational Grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

A customer service outsourcing company in Pampanga is looking for customer service representatives. Responsibilities include responding to inquiries via phone, email, and chat, and resolving customer issues. No prior BPO experience is required, and the company offers training for all new hires. Strong emphasis on teamwork and meeting performance metrics. Attractive salary range of ₱18K to ₱37K/month with additional benefits including paid training, HMO, and government benefits.