Technical CSR I: Hybrid IT Support for Payments

Avensys Consulting Pte Ltd; Quezon City; Presencial; PHP 268.000 - 357.000; Jornada completa

Descripción de la vacante

Global Payments is seeking a Technical CSR I who enjoys helping customers solve technical problems and has a background in technical support, IT helpdesk, or customer service with troubleshooting experience.

The position starts on-site in the Philippines with a hybrid setup upon regularization, and requires at least 1 year of technical support experience, plus familiarity with Microsoft Office and Google Workspace.

Formación

• At least 1 year of technical support experience.
• Experience troubleshooting hardware, software, and networking issues.
• Familiarity with Microsoft Office and Google Workspace.

Responsabilidades

• Assist customers with technical issues and inquiries.
• Troubleshoot hardware, software, and networking problems.
• Escalate complex issues to the appropriate team.

Conocimientos

Technical CSR

Technical support

IT helpdesk

Customer service

Troubleshooting

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

Global Payments is seeking a Technical CSR I who enjoys helping customers solve technical problems and has a background in technical support, IT helpdesk, or customer service with troubleshooting experience.

The position starts on-site in the Philippines with a hybrid setup upon regularization, and requires at least 1 year of technical support experience, plus familiarity with Microsoft Office and Google Workspace.