Talent Acquisition Assistant

EastWest BPO MCI; San Fernando; On-site; PHP 223,000 - 446,000; Full time

Job summary

EastWest BPO MCI is seeking a Recruitment Specialist to source and screen candidates for high-volume BPO roles, coordinate interviews with hiring managers, and run recruitment drives to support volume campaigns.

You will maintain ATS records, ensure compliance with policies, and create dashboards in Excel to track recruitment metrics. Strong communication across all stakeholder levels is essential.

Qualifications

• Experience supporting high-volume recruitment in a BPO or call centre.
• Familiarity with ATS and recruitment metrics.
• Ability to maintain compliant recruitment records and documents.

Responsibilities

• Source and screen candidates for high-volume roles within a BPO/call centre.
• Conduct initial candidate assessments and coordinate onsite interviews with hiring managers.
• Coordinate open days and recruitment drives to support volume hiring campaigns.
• Manage recruitment administration and maintain documentation, trackers, and records.
• Maintain candidate records in the ATS, including hires and declines.
• Coordinate pre-employment screening, including background and world checks.
• Create, update and manage recruitment trackers, wage trackers, and Excel dashboards.
• Ensure recruitment systems and ATS records remain accurate and up to date.
• Manage multiple campaigns and requisitions while meeting deadlines.
• Communicate professionally with candidates from agent-level to senior stakeholders.
• Ensure compliance with labour legislation and company policies.

Skills

Candidate sourcing

Interview coordination

ATS management

Recruitment administration

Pre-employment screening

Stakeholder communication

Volume hiring

Excel dashboards

Tools

Excel

Job description

• Source and screen candidates for high-volume roles within the BPO / call centre environment.

• Conduct initial candidate assessments and coordinate onsite interviews with hiring managers.

• Coordinate and facilitate open days and recruitment drives to support volume hiring campaigns.

• Manage recruitment administration alongside hiring activities, ensuring all documentation, trackers, and records are accurately maintained.

• Maintain and update candidate records within the Applicant Tracking System (ATS), including hires, declines, and status updates.

• Coordinate pre-employment screening, including background checks and world checks.

• Create, update, and manage recruitment trackers, wage trackers, and reporting dashboards in Excel.

• Ensure recruitment systems and ATS records remain accurate, organized, and up to date.

• Manage multiple recruitment campaigns and requisitions simultaneously while meeting hiring deadlines.

• Communicate professionally with candidates across all levels, from agent-level candidates to senior stakeholders.

• Ensure recruitment activities remain compliant with South African labour legislation and company policies.