Recruitment Officer

iQor; Davao del Sur; On-site; PHP 300,000 - 420,000; Full time

Job summary

iQor in the Philippines is seeking a recruitment professional to manage end-to-end hiring for volume roles in a BPO setting. You will interview candidates, maintain ATS records, and coordinate offers.

Strong communication and professionalism are essential; you will partner with the Training Team and hiring managers to ensure timely staffing and a positive candidate experience.

Qualifications

• Bachelor’s degree in HRM/Business Administration or related field is preferred.
• At least 1 year of recruitment experience in volume hiring, preferably in a BPO or call center.
• Can represent the company with utmost professionalism and energy to attract candidates.
• Excellent communication and interpersonal skills.

Responsibilities

• Conduct initial phone, virtual, and/or in-person interviews to assess candidates’ qualifications, experience, and cultural fit.
• Utilize behavioral and situational interview techniques to evaluate competencies.
• Validate pre-employment assessments and tests.
• Develop detailed candidate profiles based on interviews, assessments, and reference checks.
• Maintain accurate ATS records and track hiring progress.
• Identify key skills, strengths, and areas for development for each candidate.
• Shortlist and endorse qualified candidates to hiring managers for final interviews.
• Provide comprehensive candidate summaries and recommendations to hiring managers.
• Schedule and coordinate final interview logistics.
• Prepare and extend job offers and employment contracts to selected candidates.
• Negotiate salary and benefits packages in alignment with company policies.
• Collaborate with Training Team to schedule orientation sessions for new hires.
• Act as the primary point of contact for recruitment-related matters for a specific department.
• Address and resolve recruitment issues or concerns raised by the department.
• Provide regular updates on recruitment progress and new hire status.

Skills

Communication skills

Interpersonal skills

Professionalism

Volume hiring experience

Education

Bachelor’s degree in Human Resource Management, Business Administration, or a related field

Job description

• Conduct initial phone, virtual and/or in-person interviews to assess candidates’ qualifications,
• experience, and cultural fit.
• Utilize behavioral and situational interview techniques to evaluate candidates’ competencies.
• Validates the pre-employment assessments and tests.
• Develop detailed candidate profiles based on interviews, assessments, and reference checks.
• Maintain accurate and up-to-date records of candidate information in the applicant tracking
• system (ATS).
• Identify key skills, strengths, and areas for development for each candidate.
• Shortlist and endorse qualified candidates to hiring managers for final interviews.
• Provide comprehensive candidate summaries and recommendations to hiring managers.
• Schedule and coordinate final interview logistics.
• Prepare and extend job offers and employment contracts to selected candidates.
• Negotiate salary and benefits packages in alignment with company policies.
• Collaborate with the Training Team to schedule and organize orientation sessions for new hires.
• Act as the primary point of contact for recruitment-related matters for a specific department.
• Address and resolve any recruitment issues or concerns raised by the department.
• Provide regular updates to the department on recruitment progress and new hire status.
• Regularly communicate with hiring managers to update them on the status of their manpower
• requests.
• Track and report on the progress of each hiring request, from initial requisition to final
• placement.
• Ensure timely and efficient fulfillment of manpower requests in accordance with business
• needs.
• Present and submit daily reports and perform ad-hoc tasks

Skills and Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field
• is preferred.
• At least 1 year of recruitment experience in volume hiring and preferably in a BPO or call center setting.
• Can represent the company with utmost professionalism, enthusiasm and energy to sell
• the organization to prospective candidates.
• Excellent communication and interpersonal skills.