Strategic Mall Operations Lead

Ayala Malls; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

AyalaMalls Cebu City is seeking an Operations Manager to lead strategic management, daily mall operations, safety, and stakeholder coordination. You will work with the Operations/General Manager to align initiatives with business goals and deliver an exceptional customer experience.

Responsibilities include conducting daily inspections, maintaining property standards, driving cost-saving and sustainability projects, and delivering regular performance reports.

Qualifications

• Bachelor’s degree required or equivalent in business, engineering, or related field.
• Minimum four years of relevant experience in Operations Management, preferably in retail, mall, or property management.
• Proficient in MS Office (Word, Excel, PowerPoint, Visio) and strong communication skills.

Responsibilities

• Support the Operations Manager in communicating and executing strategic objectives and operational direction.
• Assist in day-to-day mall operations management and ensure a high-quality customer experience.
• Conduct and monitor daily mall inspections to ensure compliance with procedures and standards.
• Maintain property standards through regular maintenance and preventive programs for facilities and common areas.
• Prepare regular operational reports and monitor performance to inform decisions.

Skills

MS Office

Communication

Project management

Leadership

Education

Bachelor’s Degree in Business Administration, Engineering, or related field

Tools

SAP

Oracle

Job description

AyalaMalls Cebu City is seeking an Operations Manager to lead strategic management, daily mall operations, safety, and stakeholder coordination. You will work with the Operations/General Manager to align initiatives with business goals and deliver an exceptional customer experience.

Responsibilities include conducting daily inspections, maintaining property standards, driving cost-saving and sustainability projects, and delivering regular performance reports.