Mall Operations Manager — Experience & Safety

ALI COMMERCIAL CENTER, INC.; Quezon City; In loco; PHP 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Ayala Malls is seeking an experienced Operations Manager to oversee daily mall operations, including security, maintenance, cleanliness, and general facility management across centres, ensuring a safe and welcoming environment for shoppers and tenants.

The role requires coordinating with vendors and service providers, managing tenant relationships, conducting regular inspections, enforcing policies, and supporting budgeting, reporting, and compliance with building codes and health and safety

Competenze

• 1–2 years in mall, retail or commercial property operations.
• Proven ability to coordinate with vendors, tenants and service providers.
• Solid knowledge of facility management, safety standards and compliance.
• Excellent communication and interpersonal skills for stakeholder management.
• Proactive problem solving and attention to detail in operations.

Mansioni

• Oversee daily mall operations including security, maintenance, cleanliness and general facility management to ensure a safe and welcoming environment
• Monitor and coordinate with vendors, contractors and service providers to ensure compliance with operational standards and service level agreements
• Manage tenant relations and respond promptly to operational concerns or requests from retail partners
• Conduct regular inspections of common areas, facilities and infrastructure to identify maintenance needs and coordinate repairs
• Coordinate scheduling of maintenance activities, cleaning services and facility upgrades with minimal disruption to tenants and shoppers
• Maintain detailed records of operational activities, incidents, maintenance work orders and vendor communications
• Assist in the implementation and enforcement of operational policies and procedures across the centre
• Support the management team with reporting on operational metrics, budgeting and cost control initiatives
• Liaise with relevant authorities and regulatory bodies to ensure compliance with building codes and health and safety regulations
• Supervise and provide guidance to junior operational staff, ensuring quality performance and adherence to company standards

Conoscenze

Mall operations

Vendor coordination

Facilities management

Health and safety

Communication skills

MS Office

Property management software

Formazione

Property management certification

Strumenti

Building management systems

Descrizione del lavoro

Ayala Malls is seeking an experienced Operations Manager to oversee daily mall operations, including security, maintenance, cleanliness, and general facility management across centres, ensuring a safe and welcoming environment for shoppers and tenants.

The role requires coordinating with vendors and service providers, managing tenant relationships, conducting regular inspections, enforcing policies, and supporting budgeting, reporting, and compliance with building codes and health and safety