Cebu Mall Operations Lead - Sales & Service

Primer Group of Companies; Cebu City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Primer Group of Companies in the Philippines seeks a Mall Head to support the Area Manager across mall-based locations. You will supervise staff, ensure exceptional customer service, maintain store standards, and drive sales performance.

You will coordinate visual merchandising, inventory control, and mall activities, reporting insights to management while ensuring compliance with SOPs and regulations. Lead a dynamic team toward operational excellence.

Qualifications

• College graduate with relevant supervisory or mall operations experience.
• Experience achieving sales targets and managing daily store activities.

Responsibilities

• Supervise daily store activities and oversee staff across locations.
• Ensure exceptional customer service and maintain brand standards.
• Drive store sales targets and lead visual merchandising execution.
• Coordinate mall activities, promotions, and campaigns with management.
• Oversee inventory processes, stock counts, and replenishment tasks.
• Ensure compliance with policies, SOPs, and applicable regulations.
• Provide mall performance feedback and support strategic decisions.

Skills

Leadership

Operations Mgmt

Customer Service

Communication

Business Acumen

Proactivity

Adaptability

Education

College Graduate

Job description

Primer Group of Companies in the Philippines seeks a Mall Head to support the Area Manager across mall-based locations. You will supervise staff, ensure exceptional customer service, maintain store standards, and drive sales performance.

You will coordinate visual merchandising, inventory control, and mall activities, reporting insights to management while ensuring compliance with SOPs and regulations. Lead a dynamic team toward operational excellence.