Mall Operations Lead: Strategy, Safety & Efficiency

Asticom; Quezon City; Presencial; PHP 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Asticom is seeking an Operations Associate Manager to support the Operations Manager in driving strategic and operational performance at a mall property in Metro Manila. The role focuses on daily operations, safety, sustainability, and collaboration with merchants, customers, and internal teams.

The successful candidate will oversee inspections, cost-saving initiatives, data analysis, and reporting while maintaining high property standards and effective security controls.

Formación

• Bachelor's degree in business/technical field.
• 3+ years in Operations Management within retail or property management.
• Strong communication across organizational levels.
• Proficient in MS Office; SAP/Oracle knowledge is a plus.
• Solid project, people, and leadership skills.
• Understanding of how financial and business functions interconnect.

Responsabilidades

• Assist the Operations Manager/General Manager in communicating and aligning strategic objectives for the Operations Department at the mall.
• Oversee day-to-day operations, safety, security, sustainability, and facility management for the assigned mall.
• Conduct daily mall inspections to ensure compliance by merchants, customers, and sub-units.
• Support cost-saving initiatives and sustainability projects to reduce DOEs.
• Document and analyze operational data to identify root causes and propose policy/process improvements.
• Identify and escalate health and safety risks affecting employees, merchants, and visitors.
• Maintain property standards through regular checks and preventive maintenance and enforce security controls.
• Resolve conflicts among merchants, customers, and visitors with security oversight.
• Prepare and submit reports: Daily Operations Inspection, Cost Savings, and KPI monitoring for Operations staff.
• Perform other management-assigned duties.

Conocimientos

Oral and written communication

Negotiation

Presentation

Facilitation

Training

Project management

Planning

People management

Leadership

Financial awareness

Educación

Bachelor's degree in Business Administration, Engineering, or related field

Herramientas

MS Office (Word, PowerPoint, Excel, Visio)

SAP or Oracle (advantage)

Descripción del empleo

Asticom is seeking an Operations Associate Manager to support the Operations Manager in driving strategic and operational performance at a mall property in Metro Manila. The role focuses on daily operations, safety, sustainability, and collaboration with merchants, customers, and internal teams.

The successful candidate will oversee inspections, cost-saving initiatives, data analysis, and reporting while maintaining high property standards and effective security controls.