Strategic HR Leader – Retail Mall Operations

SM Supermalls; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SM City Caloocan in Metro Manila, Philippines, seeks a Senior HR Business Partner with 7–10 years of HR experience to implement strategic HR directions across recruitment, compensation, employee relations, and development within the mall operations framework.

The role collaborates with management to ensure productive working relationships, compliance with labor laws, and effective HR operations aligned with corporate guidelines across SM Supermalls’ portfolio.

Qualifications

• 7–10 years HR experience.

Responsibilities

• Supports mall operations by executing HR strategies aligned with business goals and addressing organizational needs.
• Manages recruitment, onboarding, and learning plans to ensure timely hiring and employee readiness.
• Implements performance management systems, provides coaching, and drives employee development programs.
• Fosters positive employee relations, engagement, and collaboration to maintain a healthy work environment.
• Oversees organizational design, manpower planning, and coordination of compensation and benefits programs.
• Advanced in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

Skills

Change Management

Communication

Compensation Analysis

Data Management & Integrity

Project Management

Policy Development

Job description

SM City Caloocan in Metro Manila, Philippines, seeks a Senior HR Business Partner with 7–10 years of HR experience to implement strategic HR directions across recruitment, compensation, employee relations, and development within the mall operations framework.

The role collaborates with management to ensure productive working relationships, compliance with labor laws, and effective HR operations aligned with corporate guidelines across SM Supermalls’ portfolio.