Human Resources Officer

SM Supermalls; Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

SM Supermalls is seeking an HR Operations and Talent Acquisition partner to oversee recruitment, onboarding, and manpower forecasting in line with hiring strategies and local labor laws. You will drive talent engagement, coordinate performance processes, and ensure a compliant and efficient recruitment workflow across groups.

The role emphasizes onboarding, training coordination, change management, and data integrity to uphold the employer of choice image.

Qualifications

• Experience in recruitment planning and onboarding processes.
• Knowledge of manpower forecasting and employer branding desirable.
• Familiarity with Philippine labor laws and regulatory compliance.

Responsibilities

• Supports HR operations and ensures alignment with company policies, processes, and strategic initiatives.
• Assists in recruitment, onboarding, and deployment to ensure smooth employee integration and readiness.
• Monitors performance management activities and coordinates timely completion of appraisals and documentation.
• Addresses employee concerns, facilitates engagement programs, and supports a positive workplace culture.
• Coordinates training, learning, and talent management initiatives to enhance employee growth and productivity.
• Involves Change Management, Communication, Compensation Analysis, Complaint Management, and related areas to optimize HR processes.

Skills

Change Management

Communication

Compensation Analysis

Complaint Management

Customer Engagement

Customer Orientation

Data Management & Integrity

Financial Acumen

Knowledge Management

Legal & Regulatory Compliance

Manpower planning

Marketing Acumen

Policy Development

Problem Solving

Process Optimization

Project Management

Quantitative Analysis

Rewards and Benefits Application

Risk Mitigation

Vendor Management

Job description

SM Mall of Asia, Pasay, Metro Manila, Philippines

3 - 5 Years

Full time

Job Description

Group Company: Shopping Center Management Corporation
Hierarchy:HR Business Partners

Position description: To review, study, plan and develop programs and initiatives that involve talent selection up to deployment of candidates for employment, apprenticeship, or any corporate manpower contracts/agreements in line with the overall hiring strategies and manpower forecasting; to drive talent engagement, uphold our brand image and the company being an "employer of choice"; and to develop and implement monitoring systems of manpower movement and vacancy levels, implement actual recruitment processes, and enhance the recruitment process for assigned groups, levels, or ranks in order to acquire talent, meet the talent needs of the organization, and immediately onboard talents for vacant positions within the limits provided by corporate guidelines, local ordinances, and the Labor Laws or Code of the country

Primary Responsibilities

• Supports HR operations and ensures alignment with company policies, processes, and strategic initiatives.
• Assists in recruitment, onboarding, and deployment to ensure smooth employee integration and readiness.
• Monitors performance management activities and coordinates timely completion of appraisals and documentation.
• Addresses employee concerns, facilitates engagement programs, and supports a positive workplace culture.
• Coordinates training, learning, and talent management initiatives to enhance employee growth and productivity.
• Intermediate in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.