SM Supermalls - Human Resources Manager

SM Supermalls; Laoag; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

SM City Laoag in Laoag, Ilocos Norte, Philippines seeks an HR Business Partner to implement strategic HR directions across recruitment, compensation, employee relations, and organizational development within the mall.

You will lead recruitment, onboarding, and learning plans, manage performance systems, and drive employee development programs while ensuring compliance with local laws and corporate guidelines.

Qualifications

• 5-10 years of HR experience in a corporate or mall environment.
• Experience driving recruitment, onboarding, and learning plans.
• Strong knowledge of performance management, employee engagement, and labor relations.

Responsibilities

• Supports mall operations by executing HR strategies and initiatives aligned with business goals.
• Manages recruitment, onboarding, and learning plans to ensure timely hiring and employee readiness.
• Implements performance management systems, provides coaching, and drives employee development programs.
• Oversees employee relations and collaboration to maintain a healthy work environment.

Skills

HR Strategy

Recruitment & Onboarding

Performance Management

Employee Relations

Compensation & Benefits

Job description

SM City Laoag, Laoag, Ilocos Norte, Philippines

5 - 10 Years

Job Description

Group Company: Shopping Center Management Corporation

Hierarchy: HR Business Partners

Position description: Implement strategic directions that impact on Human Resources administration and operations within the areas of recruitment / staffing, compensation and benefits, employee and labor relations, organizational development, training, talent /performance management and other related human resource functions in order to provide and achieve appropriate and productive working relationships among management and its employees within the mall, and within the limits provided by corporate guidelines, local ordinances and Labor Laws or Code.

Primary Responsibilities

• Supports mall operations by executing HR strategies and initiatives aligned with business goals and addressing organizational needs.
• Manages recruitment, onboarding, and learning plans to ensure timely hiring and employee readiness.
• Implements performance management systems, provides coaching, and drives employee development programs.
• Fosters positive employee relations, engagement, and collaboration to maintain a healthy work environment.
• Oversees organizational design, manpower planning, and coordination of compensation and benefits programs.

Advanced Skills

• Advanced in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

Job Snapshot

Location: SM City Laoag, Laoag, Ilocos Norte, Philippines

Experience: 5 - 10 Years

Employment Type: Full time

SM Supermalls is one of Southeast Asia’s largest mall developers and operators, with 90 malls in the Philippines and 9 in China. It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’s largest integrated property developers. With an average daily foot traffic of 4.5 million in the Philippines and 300,000 in China, plus over 20,000 tenant stores, join us in shaping experiences loved by both employees and the communities we serve.