Senior Human Resources Manager

SM Supermalls; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SM City Caloocan in Metro Manila, Philippines, seeks a Senior HR Business Partner with 7–10 years of HR experience to implement strategic HR directions across recruitment, compensation, employee relations, and development within the mall operations framework.

The role collaborates with management to ensure productive working relationships, compliance with labor laws, and effective HR operations aligned with corporate guidelines across SM Supermalls’ portfolio.

Qualifications

• 7–10 years HR experience.

Responsibilities

• Supports mall operations by executing HR strategies aligned with business goals and addressing organizational needs.
• Manages recruitment, onboarding, and learning plans to ensure timely hiring and employee readiness.
• Implements performance management systems, provides coaching, and drives employee development programs.
• Fosters positive employee relations, engagement, and collaboration to maintain a healthy work environment.
• Oversees organizational design, manpower planning, and coordination of compensation and benefits programs.
• Advanced in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

Skills

Change Management

Communication

Compensation Analysis

Data Management & Integrity

Project Management

Policy Development

Job description

SM City Caloocan, Caloocan, Metro Manila, Philippines

7 - 10 Years

Job Description

Group Company: Shopping Center Management Corporation

Hierarchy: HR Business Partners

Position description: Implement strategic directions that impact on Human Resources administration and operations within the areas of recruitment / staffing, compensation and benefits, employee and labor relations, organizational development, training, talent /performance management and other related human resource functions in order to provide and achieve appropriate and productive working relationships among management and its employees within the mall, and within the limits provided by corporate guidelines, local ordinances and Labor Laws or Code.

Primary Responsibilities:

• Supports mall operations by executing HR strategies and initiatives aligned with business goals and addressing organizational needs.
• Manages recruitment, onboarding, and learning plans to ensure timely hiring and employee readiness.
• Implements performance management systems, provides coaching, and drives employee development programs.
• Fosters positive employee relations, engagement, and collaboration to maintain a healthy work environment.
• Oversees organizational design, manpower planning, and coordination of compensation and benefits programs.
• Advanced in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

Job Snapshot

Updated Date

26-10-2026

Job ID

Jobs_4291

Hierarchy

SMCN

Location

Location SM City Caloocan, Caloocan, Metro Manila, Philippines

Experience

7 - 10 Years

Employment Type

Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia's largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region'slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.