Strategic Fleet & Dispatch Leader

KM ACE Towing Services; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

12 Sick Leaves

12 Vacation Leaves

1 Birthday Leave

Statutory Benefits and Performance Bon

Job summary

Andar Assistance is seeking a capable Fleet Operations Manager to oversee end-to-end towing operations, coordinate drivers, and ensure rapid response with high customer satisfaction across all service areas.

The candidate should bring proven experience in fleet management, strong leadership, and a robust understanding of maintenance, safety audits, and compliance to maintain continuous, reliable service.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience in fleet management, logistics, or towing/transport operations.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities, especially in high-pressure situations.
• Knowledge of vehicle maintenance, dispatch systems and operational compliance.
• Good communication and customer service skills.
• Proficient in MS Office and Operational Reporting Tools

Responsibilities

• Oversee and end-to-end towing operations, including dispatch, driver coordination, and service response, ensuring timely assistance and high customer satisfaction across all service areas.
• Manage fleet availability and maintenance by implementing preventive maintenance schedules, monitoring vehicle performance, and minimizing downtime to ensure continuous operations.
• Ensure compliance with safety, regulatory, and company standards by conducting regular audits, incident reviews, and driver training, maintaining a strong focus on operational safety and service reliability.

Skills

Leadership

Team management

Problem-solving

Communication skills

MS Office

Dispatch systems

Education

Bachelor’s degree in Business Administration/Operations Management or related field

Tools

MS Office

Operational Reporting Tools

Job description

Andar Assistance is seeking a capable Fleet Operations Manager to oversee end-to-end towing operations, coordinate drivers, and ensure rapid response with high customer satisfaction across all service areas.

The candidate should bring proven experience in fleet management, strong leadership, and a robust understanding of maintenance, safety audits, and compliance to maintain continuous, reliable service.