Logistics & Dispatch Operations Lead

Deckercargo Logistic Corp; Davao City; On-site; PHP 360,000 - 600,000; Full time

Job summary

Deckercargo Logistic Corp. seeks an Operations Supervisor to oversee daily logistics, trucking, fleet, dispatch, delivery and warehousing activities within the assigned scope.

You will coordinate manpower, ensure efficiency, and maintain safety and timely reporting to address operational issues. The role requires leadership, planning, and strong communication to optimize resource use, monitor KPIs, and drive continuous improvements in service delivery.

Qualifications

• Bachelor’s degree preferred; equivalent relevant experience may be considered.
• At least 3 years of relevant experience in logistics, trucking, fleet operations, transportation, distribution, or warehousing.
• Previous supervisory experience in operational teams is preferred.
• Working knowledge of dispatch operations, trip monitoring, fleet coordination, cargo handling, warehouse processes, and operational documentation.
• Strong leadership, planning, communication, problem-solving, and decision-making skills.
• Willingness to work flexible schedules, including weekends or holidays when required by operations.
• CAN START ASAP.

Responsibilities

• Plan, organize, assign, and monitor daily operations, including dispatch, truck and crew deployment, trip monitoring, delivery, loading/unloading, and warehouse activities.
• Ensure effective utilization and coordination of trucks, drivers, helpers, warehouse personnel, equipment, and other resources.
• Monitor trip schedules, delivery commitments, truck turnaround time, cargo movement, proof of delivery, and required documents.
• Coordinate with Dispatch, Fleet/Motorpool, Warehouse, Customer Service, Billing, and other departments to maintain smooth operations and resolve issues.
• Supervise, coach, and evaluate assigned personnel; communicate work instructions, performance expectations, and priorities.
• Monitor performance against targets and KPIs; identify gaps and implement corrective actions.
• Ensure compliance with policies, client requirements, road safety, cargo-handling procedures, and safety standards.
• Review incidents, delays, breakdowns, cargo loss or damage, shortages, and complaints; ensure timely reporting and follow-up.
• Monitor manpower availability, attendance, scheduling, and deployment to support service requirements.
• Conduct routine checks on vehicle readiness, cargo handling, warehouse orderliness, and equipment use.
• Prepare accurate daily, weekly, and monthly operational reports with trends and utilization.
• Identify process improvements that boost productivity, cost control, safety, satisfaction, and reliability.
• Perform other related duties as assigned.

Skills

Leadership

Planning

Communication

Problem-solving

Decision-making

Flexibility

Education

Bachelor’s degree in Logistics or related field

Job description

Deckercargo Logistic Corp. seeks an Operations Supervisor to oversee daily logistics, trucking, fleet, dispatch, delivery and warehousing activities within the assigned scope.

You will coordinate manpower, ensure efficiency, and maintain safety and timely reporting to address operational issues. The role requires leadership, planning, and strong communication to optimize resource use, monitor KPIs, and drive continuous improvements in service delivery.