Strategic Client Services Account Manager

JPMorganChase; Taguig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

JPMorganChase is hiring a Client Service Account Manager in Payments, based in the Philippines, to advise large corporate clients and internal teams on strategic plans. You will coordinate with product and risk teams to meet client expectations and ensure policy compliance.

You will build trusted client relationships, identify service gaps, and propose enhancements while maintaining a proactive, service-oriented posture. This role requires strong communication and collaboration across functions.

Qualifications

• Minimum of 3 years in financial services or related roles.
• Understanding of Treasury Services product sets.
• Strong written and verbal communication.

Responsibilities

• Serves as a key advisor to clients and internal teams.
• Develops and implements strategic business plans to meet client expectations.
• Ensures compliance with risk policies and practices.
• Identifies product/service gaps and opportunities for enhancements.
• Meets with clients regularly to assess needs and satisfaction.
• Advocates for clients to remove roadblocks and improve service.

Skills

Treasury services

Client relationships

Communication skills

Time management

Risk assessment

Virtual collaboration

Tools

Video conferencing

Job description

JPMorganChase is hiring a Client Service Account Manager in Payments, based in the Philippines, to advise large corporate clients and internal teams on strategic plans. You will coordinate with product and risk teams to meet client expectations and ensure policy compliance.

You will build trusted client relationships, identify service gaps, and propose enhancements while maintaining a proactive, service-oriented posture. This role requires strong communication and collaboration across functions.