Global Payments Onboarding Lead

JPMorgan Chase & Co.; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Analyst in Payments Client Implementation within Client Onboarding and Service in the Philippines.

You will handle end-to-end onboarding, coordinating across multi-entity and cross-jurisdiction implementations with internal partners to ensure smooth go-live and compliance. You will support workshops, planning, testing, and documentation while maintaining strong communication with clients and senior stakeholders.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 2 years of experience in client-facing implementation, onboarding, or project delivery roles.
• Experience or knowledge in treasury, cash management, finance, or payments.
• Strong organisational skills to manage multiple concurrent implementations and tight deadlines.
• Ability to work independently in a cross-functional, global environment and influence stakeholders.

Responsibilities

• Own end-to-end client onboarding delivery, acting as the key point of contact and driving client satisfaction through go-live.
• Manage multi-entity and cross-jurisdiction implementations and account opening requests, including cross-region deals.
• Drive implementation plans with clear scope, milestones, timelines, dependencies, and governance routines.
• Support client-facing activities including workshops, solution refinement, project planning, testing coordination, and documentation management.
• Coordinate internal partners across sales, product, legal, compliance, operations, technology, and client service to deliver on commitments.
• Track delivery progress, manage risks and issues, and escalated when needed to protect timelines and outcomes.
• Ensure adherence to audit, risk, and control requirements, maintaining clear documentation and evidence.
• Provide subject matter support on international regulatory requirements, products, documentation, and services.
• Contribute to regional and global initiatives and process improvements that enhance client experience and internal efficiency.

Skills

Client-facing experience

Project delivery

Cross-functional collaboration

Time management

Independent work

Education

Bachelor’s degree or equivalent

2+ years in client-facing implementation roles

Job description

JPMorgan Chase & Co. is seeking an Analyst in Payments Client Implementation within Client Onboarding and Service in the Philippines.

You will handle end-to-end onboarding, coordinating across multi-entity and cross-jurisdiction implementations with internal partners to ensure smooth go-live and compliance. You will support workshops, planning, testing, and documentation while maintaining strong communication with clients and senior stakeholders.