Strategic Client Services Account Manager

JPMorganChase; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase in the Philippines seeks a Client Service Account Manager within JPMorganChase Payments to advise a portfolio of large corporate and financial-institution clients, delivering strategic counsel and exceptional service.

You will partner with internal teams to design and execute client plans, ensure risk policy compliance, and act as the client advocate to drive satisfaction and growth. The role requires strong communication and adaptability.

Qualifications

• Minimum of 3 years of relevant industry and/or functional experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communication clearly and confidently.
• Effective time management in a fast-paced environment.
• Ability to partner with internal colleagues and external clients.
• Sound judgment in decision-making and risk evaluation.
• Flexibility with working hours and use of virtual connectivity tools.

Responsibilities

• Serves as primary advisor to a portfolio of large corporate or financial institution clients.
• Provide strategic advice and consultation to clients.
• Partner with internal teams to develop and implement business plans.
• Ensure compliance with risk policies and practices.
• Meet with clients periodically, in-person or remotely.
• Identify product/service gaps and suggest enhancements.
• Advise clients on risk/legal requirements.
• Act as client advocate with internal partners to remove roadblocks.

Skills

Treasury Services

Client relationship management

Communication

Time management

Risk awareness

Cross-functional collaboration

Job description

JPMorganChase in the Philippines seeks a Client Service Account Manager within JPMorganChase Payments to advise a portfolio of large corporate and financial-institution clients, delivering strategic counsel and exceptional service.

You will partner with internal teams to design and execute client plans, ensure risk policy compliance, and act as the client advocate to drive satisfaction and growth. The role requires strong communication and adaptability.