Call Center Representative - Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 246,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Team events

Job summary

A leading communications consultancy in Quezon City is seeking motivated individuals to provide high-quality customer support in both voice and non-voice roles. This full-time position includes a competitive salary, HMO coverage from Day 1, and multiple opportunities for career advancement. Ideal candidates will be high school graduates or higher, enjoy solving problems, and be eager to work in a supportive environment that values growth and teamwork. Join us to build your career and make a difference!

Qualifications

• High school graduate or higher; fresh graduates encouraged to apply.
• BPO experience is a plus but not mandatory.
• Must be willing to work on-site and attend on-site interviews.
• No experience required or can be a fresh graduate.
• Willing to attend on-site interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.
• Collaborate with team for continuous improvement.
• Collaborate with the team for continuous improvement and success.

Skills

Back Office Support

Customer Service

Interpersonal Skills

Problem Solving

Organizational Skills

Technical Skills

English Language

Education

High School Graduate or Higher

Job description

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

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Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Back Office Support Call Centre Organizational Skills People Skills Technical Skills Interpersonal Skills English Language Customer Service Problem Solving

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

HR Manager Caldwell Communications Consultancy Philippines