Travel Booking Agent - Paid Training - Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Valenzuela; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

HMO coverage Day 1

Monthly allowances

Career advancement

13th month pay

Paid training

Team events

Job summary

Caldwell Communications Consultancy Philippines is seeking a customer support professional for a full-time onsite role in Metro Manila. Fresh graduates are welcome to apply."

You will handle inquiries via voice and non-voice channels, maintain records, and aim for high customer satisfaction while contributing to improvements and teamwork in a growing company.

Qualifications

• High school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Willing to attend on-site interviews
• Fresh grad excited to build a career

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Skills

English

Problem solving

Team player

Strong work ethic

Organizational skills

Interpersonal skills

Back office support

Call center

People skills

Education

High school diploma

College undergrad

Job description

Caldwell Communications Consultancy Philippines

Insurance Health & Wellness

Health Insurance, HMO

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well‑being.

English Language Problem Solving Team Player Strong Work Ethic Organizational Skills People Skills Back Office Support Call Centre Interpersonal Skills

HR RILEY ROXAS

HR Manager Caldwell Communications Consultancy Philippines