Sr. Logistics Officer (Airfreight)

Offshore Business Processing; Muntinlupa; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

HMO on Day 1

Promising perks and rewards

Travel opportunities

Recognition for your work

Work-life balance

Enhanced learning

Job summary

Offshore Business Processing in the Philippines is seeking a proactive logistics professional to drive seamless operations, manage transport documents, and support real-time workflows from the Alabang site. You will follow SOPs, handle AOG files, and coordinate with carriers and the FXL network to ensure on-time movement.

You bring 2–3 years of international logistics experience, strong knowledge of air transport rules, Incoterms, and a customer-service mindset.

Qualifications

• 2–3 years’ experience in logistics with international operations.
• Strong knowledge of air transport and Incoterms.
• Understanding of multiple transportation modes and time-critical/AOG environments.
• Clear and professional written and verbal communication.
• Customer service orientation with a professional brand image.
• Adherence to procedures, schedules, and holidays.
• Compliance with Quality, Hygiene, and Safety standards.
• Ability to work in a 24/7 operation.
• High stress tolerance and ability to perform under pressure.
• Strong organizational, reactive and proactive skills.
• Excellent interpersonal and teamwork abilities.
• Working knowledge of standard computer and operational tools.
• Willing to work at Alabang site.
• Willing to work in any shift.
• Can start ASAP.

Responsibilities

• Follow SOPs and customer-specific procedures.
• Process AOG file administration.
• Create Import/Export files in the TMS.
• Handle tax and transportation documents.
• Organize local transportation with providers in concerned countries.
• Notify Local FXL with required information and documents.
• Update IT tools (FAST, Cargowise) with events.
• Communicate files and feedback to Front Officer.
• Alert Front Officer and Supervisor in case of disruption.
• Coordinate with FXL Network.
• Adhere to quality procedures.

Skills

Logistics experience

Air transport knowledge

Communication skills

Customer service

Stress tolerance

Team player

Time management

Organizational skills

Proactive mindset

Tools

Cargowise

FAST

TMS

Job description

Job Summary

Drive seamless logistics, manage transport documents, and support real time operations with confidence. Join the OBP team HERE.

Benefits

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

• Follow operational procedures (SOP) as well as customer specifics.
• Ensure the administrative processing of AOG files
• Create Import/Export files in the TMS
• Tax and prepare transportation documents
• Organize local transportation using the listed providers in the concerned countries
• Communicate with Local FXL all necessary information and document to process physical move.
• Update dedicated IT tools, i.e. F.A.S.T, Cargowise, with event (if applicable)
• Communicate and transfer ongoing files and customer feedback to the Front Officer
• Alert the Front Officer & Supervisor in case of disruption
• Actively Cooperate with the FXL Network
• Adhere to quality procedures

Requirements

• 2–3 years’ experience in the logistics industry, with solid exposure to international logistics operations across multiple transportation modes
• Strong mastery of international air transport and logistics regulations, including Incoterms, customs rules, and compliance requirements
• Comprehensive understanding of the specificities of all transportation modes, with emphasis on time-critical and AOG environments
• Clear and professional written and verbal communication skills
• Strong customer service orientation, with the ability to convey a positive and professional brand image to clients
• Strict adherence to procedures, service organization, schedules, break times, and holidays
• Compliance with company Quality, Hygiene, and Safety standards
• Strong sense of responsibility, rigor, and discipline, especially in a 24/7 operational setting
• High stress tolerance and ability to perform under pressure in time-critical situations
• Strong organizational skills, with demonstrated reactivity and proactivity
• Effective interpersonal skills, with a team-oriented mindset
• Working knowledge of standard computer and operational tools
• Amenable to work In Alabang site
• Amenable to work in any shift
• Can start ASAP