Global Logistics Officer – AOG & 24/7 Ops

Offshore Business Processing; Muntinlupa; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

HMO on Day 1

Promising perks and rewards

Travel opportunities

Recognition for your work

Work-life balance

Enhanced learning

Job summary

Offshore Business Processing in the Philippines is seeking a proactive logistics professional to drive seamless operations, manage transport documents, and support real-time workflows from the Alabang site. You will follow SOPs, handle AOG files, and coordinate with carriers and the FXL network to ensure on-time movement.

You bring 2–3 years of international logistics experience, strong knowledge of air transport rules, Incoterms, and a customer-service mindset.

Qualifications

• 2–3 years’ experience in logistics with international operations.
• Strong knowledge of air transport and Incoterms.
• Understanding of multiple transportation modes and time-critical/AOG environments.
• Clear and professional written and verbal communication.
• Customer service orientation with a professional brand image.
• Adherence to procedures, schedules, and holidays.
• Compliance with Quality, Hygiene, and Safety standards.
• Ability to work in a 24/7 operation.
• High stress tolerance and ability to perform under pressure.
• Strong organizational, reactive and proactive skills.
• Excellent interpersonal and teamwork abilities.
• Working knowledge of standard computer and operational tools.
• Willing to work at Alabang site.
• Willing to work in any shift.
• Can start ASAP.

Responsibilities

• Follow SOPs and customer-specific procedures.
• Process AOG file administration.
• Create Import/Export files in the TMS.
• Handle tax and transportation documents.
• Organize local transportation with providers in concerned countries.
• Notify Local FXL with required information and documents.
• Update IT tools (FAST, Cargowise) with events.
• Communicate files and feedback to Front Officer.
• Alert Front Officer and Supervisor in case of disruption.
• Coordinate with FXL Network.
• Adhere to quality procedures.

Skills

Logistics experience

Air transport knowledge

Communication skills

Customer service

Stress tolerance

Team player

Time management

Organizational skills

Proactive mindset

Tools

Cargowise

FAST

TMS

Job description

Offshore Business Processing in the Philippines is seeking a proactive logistics professional to drive seamless operations, manage transport documents, and support real-time workflows from the Alabang site. You will follow SOPs, handle AOG files, and coordinate with carriers and the FXL network to ensure on-time movement.

You bring 2–3 years of international logistics experience, strong knowledge of air transport rules, Incoterms, and a customer-service mindset.