Specialist, Customer Acquisition

Convergys; Makati; On-site; PHP 391,000 - 781,000; Full time

Job summary

Convergys in Makati City seeks a Specialist, Customer Acquisition to drive outbound B2B sales, identify new clients, and manage the end-to-end sales cycle. You will conduct discovery calls, present tailored solutions to corporate clients, and work with Marketing to optimize campaigns.

The role requires strong communication skills, resilience in a high-volume calling environment, and experience in lead generation or merchant acquisition. On-site in Makati with full-time hours.

Qualifications

• HS / SHS graduate required.
• Strong communication skills with customer focus.
• 6+ months outbound B2B sales or related experience preferred.

Responsibilities

• Identify and prospect new B2B clients through outbound activities.
• Qualify leads based on business needs and decision-making potential.
• Conduct discovery calls and product presentations for corporate clients.
• Manage full sales cycle from lead to closing and renewal.
• Maintain CRM records and collaborate with Marketing on campaigns.

Education

HS / SHS Graduate

Tools

Salesforce

HubSpot

Job description

## Specialist, Customer AcquisitionApply: PHL Makati City - SLC: Full time: Posted Today: R1763275Job Title:Specialist, Customer AcquisitionJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.**Key Responsibilities:*** Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals* Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC framework)* Conduct discovery calls and product presentations tailored to corporate clients* Develop and maintain strong relationships with key decision-makers and stakeholders* Manage the full sales cycle from lead generation to negotiation and closing* Collaborate with Marketing to optimize lead generation campaigns and messaging* Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)* Achieve and exceed monthly acquisition and revenue targets* Conduct market and competitor analysis to identify new business opportunities**Minimum Requirements - Must Have:**At least 12 months of outbound sales experience At least 6 months of cold-calling experience HS / SHS Graduate Strong communication skills - CSVAR High B2 and above Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven Strong objection handling and probing skillsExperience dealing with business owners or decision-makers is preferred**Preferred Profile - Strong Preference:** 1-2+ years of outbound B2B sales experience Proven cold-calling and prospecting background Experience in any of the following: Lead Generation / Prospecting Appointment Setting Merchant Acquisition Industry background in any of the following is highly preferred: SaaS, Telecommunications, Digital Advertising, Logistics, or BPO Outbound SalesLocation:PHL Makati City - SLCLanguage Requirements:Time Type:Full time