Specialist, Customer Acquisition

Concentrix Philippines; Makati; On-site; PHP 420,000 - 540,000; Full time

Job summary

Concentrix Philippines is seeking a Specialist, Customer Acquisition to drive outbound B2B sales and new client acquisition in Makati. You will prospect, qualify, and engage decision-makers, guiding opportunities through the full sales cycle with a data-driven approach.

The role requires strong communication, resilience in a high-volume calling environment, and collaboration with Marketing to optimize campaigns and messaging. This is a full-time on-site position in Makati, Philippines.

Qualifications

• At least 12 months of outbound B2B sales experience.
• At least 6 months of cold-calling experience.
• HS/SHS graduate with strong communication skills (CSVAR High B2 and above).

Responsibilities

• Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals.
• Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC).
• Conduct discovery calls and product presentations tailored to corporate clients.
• Develop and maintain relationships with key decision-makers and stakeholders.
• Manage the full sales cycle from lead generation to negotiation and closing.
• Collaborate with Marketing to optimize lead generation campaigns and messaging.
• Maintain accurate records of activities in the CRM (Salesforce, HubSpot).
• Achieve and exceed monthly acquisition and revenue targets.
• Conduct market and competitor analysis to identify new business opportunities.

Skills

Outbound sales

Cold calling

Lead qualification

B2B sales

Education

HS/SHS graduate

Tools

Salesforce

HubSpot

Job description

Job Title: Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Key Responsibilities:

• Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals

• Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC framework)

• Conduct discovery calls and product presentations tailored to corporate clients

• Develop and maintain strong relationships with key decision-makers and stakeholders

• Manage the full sales cycle from lead generation to negotiation and closing

• Collaborate with Marketing to optimize lead generation campaigns and messaging

• Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)

• Achieve and exceed monthly acquisition and revenue targets

• Conduct market and competitor analysis to identify new business opportunities

Minimum Requirements - Must Have:

At least 12 months of outbound sales experience
At least 6 months of cold-calling experience
HS / SHS Graduate
Strong communication skills - CSVAR High B2 and above
Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven
Strong objection handling and probing skills

Experience dealing with business owners or decision-makers is preferred

Preferred Profile - Strong Preference:

1-2+ years of outbound B2B sales experience
Proven cold-calling and prospecting background
Experience in any of the following:
Lead Generation / Prospecting
Appointment Setting
Merchant Acquisition
Industry background in any of the following is highly preferred: SaaS, Telecommunications, Digital Advertising, Logistics, or BPO Outbound Sales

Location: PHL Makati City - SLC

Language Requirements:

Time Type: Full time