Specialist, Customer Acquisition

Concentrix; Makati; On-site; PHP 335,000 - 670,000; Full time

Job summary

Concentrix seeks a Specialist, Customer Acquisition to demonstrate value of products through customer engagement, with a focus on selling and renewing contracts.

The role involves prospecting, qualifying, and presenting to corporate clients, managing the full sales cycle, and collaborating with Marketing to optimize lead generation. Strong communication and resilience are essential in a high-volume calling environment.

Qualifications

• At least 12 months of outbound sales experience.
• At least 6 months of cold-calling experience.
• HS / SHS Graduate.
• Strong communication skills - CSVAR High B2 and above.
• Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven.
• Strong objection handling and probing skills.

Responsibilities

• Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals
• Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC framework)
• Conduct discovery calls and product presentations tailored to corporate clients
• Develop and maintain strong relationships with key decision-makers and stakeholders
• Manage the full sales cycle from lead generation to negotiation and closing
• Collaborate with Marketing to optimize lead generation campaigns and messaging
• Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)
• Achieve and exceed monthly acquisition and revenue targets
• Conduct market and competitor analysis to identify new business opportunities

Skills

Outbound sales

Cold-calling

Communication skills

Resilience

Objection handling

Lead qualification

CRM proficiency

Education

HS/SHS Graduate

Tools

Salesforce

HubSpot

Job description

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Job Title

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Key Responsibilities

• Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals


• Qualify leads based on business needs, budget, and decision-making potential (BANT / MEDDICC framework)


• Conduct discovery calls and product presentations tailored to corporate clients


• Develop and maintain strong relationships with key decision-makers and stakeholders


• Manage the full sales cycle from lead generation to negotiation and closing


• Collaborate with Marketing to optimize lead generation campaigns and messaging


• Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)


• Achieve and exceed monthly acquisition and revenue targets


• Conduct market and competitor analysis to identify new business opportunities

Minimum Requirements - Must Have

• At least 12 months of outbound sales experience


• At least 6 months of cold-calling experience


• HS / SHS Graduate


• Strong communication skills - CSVAR High B2 and above


• Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven


• Strong objection handling and probing skills

Preferred Profile - Strong Preference:

• 1-2+ years of outbound B2B sales experience


• Proven cold-calling and prospecting background

Experience In Any Of The Following

• Lead Generation / Prospecting


• Appointment Setting


• Merchant Acquisition


• Industry background in any of the following is highly preferred: SaaS, Telecommunications, Digital Advertising, Logistics, or BPO Outbound Sales