Specialist, Business Process

LaVie Resort and Casino Manila; Manila; On-site; PHP 480,000 - 840,000; Full time

Job summary

LaVie Resort and Casino Manila is seeking a Specialist, Business Process to analyze, design, implement, and optimize organizational processes to boost efficiency across the company.

You will drive continuous improvement, map processes, support automation, ensure compliance, and document standards while collaborating with cross-functional teams.

Qualifications

• Bachelor's degree required in a relevant field.
• 2–5 years in process improvement, operations or quality management.
• Strong analytical and problem-solving skills.
• Excellent documentation, communication and presentation abilities.

Responsibilities

• Analyze and map business processes to identify inefficiencies.
• Support design, implementation and monitoring of process improvements.
• Track progress, impact, and compliance of programs.
• Develop and maintain process documentation.
• Collaborate with teams to ensure smooth execution of improvement plans.
• Drive automation initiatives to reduce manual work and errors.

Skills

Lean

Six Sigma

Kaizen

Education

Bachelor's degree in Industrial Engineering, Business Administration, Management, or related field

Job description

• The Specialist, Business Process is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness throughout the company. The role focuses on driving continuous improvement initiatives, standardizing procedures, and aligning processes with company strategy.

JOB RESPONSIBILITIES

• Identify operational inefficiencies, analyze root causes, and recommend actionable solutions.
• Support the design, implementation, and monitoring of process optimization initiatives across departments.
• Track and report on the progress, impact, and compliance of process improvement programs.
• Develop and maintain process documentation.
• Collaborate with teams to ensure smooth execution of process improvement plans.
• Drive automation initiatives to reduce manual work and improve accuracy.
• Ensure processes comply with internal policies, regulatory requirements, and industry standards.
• Ensure process requirements are properly captured in new systems.
• Implement process controls and risk mitigation measures.
• Assist in change management and transition activities.

JOB QUALIFICATIONS

• Proven work experience in Business Process Management/Process Improvement or equivalent role.
• 2–5 years of experience in process improvement, operations, or quality management.
• Excellent understanding of business operations and procedures.
• Experience in process mapping tools and management.
• Knowledge of Lean, Six Sigma, or Kaizen principles is an advantage.
• Strong analytical and problem‑solving skills.
• Excellent documentation, communication skills, and presentation skills.
• Bachelor’s degree in Industrial Engineering, Business Administration, Management, or related field.