Business Process Analyst

KCC Malls; General Santos; On-site; PHP 334,800 - 502,200; Full time

Job summary

A prominent retail company in General Santos is seeking a Business Process Analyst to evaluate, document, and improve business processes. This role requires a bachelor's degree in relevant fields and strong analytical skills. The ideal candidate should have experience in process documentation and excellent communication abilities. A detail-oriented and team player, this position offers a chance to enhance internal controls and facilitate cross-departmental alignment.

Qualifications

• Bachelor’s degree in Accountancy, Business-related courses, Mass Communication, or Industrial Engineering.
• Experience in process documentation and internal control evaluation is a plus.
• Strong analytical, written, and verbal communication skills.

Responsibilities

• Evaluate and document business processes and internal controls.
• Prepare process documentation and facilitate alignment of processes.
• Present workflows to process owners and improve internal functions.

Skills

Analytical skills

Written communication

Verbal communication

Teamwork

Detail-oriented

Education

Bachelor’s degree in Accountancy or related fields

Tools

MS Word

Excel

PowerPoint

Job description

The Business Process Analyst is responsible for evaluating, documenting, and improving business processes and internal controls. The role involves preparing process documentation, presenting workflows to process owners, and facilitating alignment of processes across departments.

Qualifications

• Bachelor’s degree in Accountancy, Business-related courses, Mass Communication, Development Communication, English, or Industrial Engineering.
• Experience in process documentation, flowcharting, internal control evaluation, or risk assessment is an advantage. Proficient in MS Word, Excel, and PowerPoint.
• Strong analytical, written, and verbal communication skills.
• Detail-oriented, diligent, and a team player.
• Can work under pressure and adapt to various tasks.
• Strong interpersonal and active listening skills.