Process Improvement Expert

HR TechX Corp; Pasay; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

HR TechX Corp is seeking a Process Improvement Specialist to design, document, and standardize business processes to improve consistency, efficiency, and quality. The role will create process maps, SOPs, and playbooks, translate improvement initiatives into practical process changes, and help ensure new processes are properly implemented and adopted.

The candidate will collaborate with cross-functional teams, leverage Lean/Six Sigma methodologies, and use Microsoft Power Automate and Power BI to

Qualifications

• Experience in process improvement, process design, business process re-engineering, or SOP development.

Responsibilities

• Design and document end-to-end processes, SOPs, work instructions, and process maps.
• Standardize and simplify processes to reduce errors, rework, and process variation.
• Support continuous improvement initiatives and translate recommendations into sustainable process changes.
• Manage process updates through proper documentation, risk assessment, approvals, and adoption checks.
• Ensure processes maintain quality, compliance, and data integrity.
• Identify opportunities for automation and self-service solutions.
• Support process adoption through training, guidance, and stakeholder engagement.
• Partner with cross-functional teams to ensure processes are practical and consistently implemented.

Skills

Process improvement

Process design

SOP development

Lean/Six Sigma

Power Automate

Power BI

Analytical thinking

Stakeholder management

Cross-functional collaboration

Communication

Tools

Microsoft Power Automate

Power BI

Job description

About the role

We are looking for a Process Improvement Specialist to design, document, and standardize business processes to improve consistency, efficiency, and quality. The role will create process maps, SOPs, and playbooks, translate improvement initiatives into practical process changes, and help ensure new processes are properly implemented and adopted.

Key responsibilities

• Design and document end-to-end processes, SOPs, work instructions, and process maps.

• Standardize and simplify processes to reduce errors, rework, and process variation.

• Support continuous improvement initiatives and translate recommendations into sustainable process changes.

• Manage process updates through proper documentation, risk assessment, approvals, and adoption checks.

• Ensure processes maintain quality, compliance, and data integrity.

• Identify opportunities for automation and self-service solutions.

• Support process adoption through training, guidance, and stakeholder engagement.

• Partner with cross-functional teams to ensure processes are practical and consistently implemented.

About you

• Experience in process improvement, process design, business process re-engineering, or SOP development.

• Strong process mapping, documentation, and standardization skills.

• Knowledge of Lean/Six Sigma or other continuous improvement methodologies.

• Experience with Microsoft Power Automate and Power BI is preferred/required.

• Strong analytical, communication, and stakeholder management skills.

• Ability to work in a fast-paced, cross-functional environment.