Spanish-Speaking Collections Specialist

A.P. Moller - Maersk; Pasig; On-site; PHP 350,000 - 480,000; Full time

Job summary

Maersk is seeking a Collections Specialist in Pasig to manage outstanding customer accounts and ensure timely invoice payments. You will engage with customers by phone and email, resolve disputes, and support process standardization in a global finance team.

The role requires experience in collections or accounting processes, fluency in Spanish and English, and willingness to work night shifts. Join Maersk for a diverse, inclusive workplace with growth opportunities.

Qualifications

• Experience with Collection or any Accounting process.
• Willing to work in Pasig, City.
• Amenable to work in night shift.
• Detail-oriented and results-driven.
• High fluency with Spanish and English.

Responsibilities

• Handle customer on account agreement.
• Focal point between customer and AR analyst.
• Escalation points for Collection Analytics within local organization.
• Primary customer contact (phone, mails or visit).
• Updates Getpaid tool based on customer engagement.
• Focal point for local language dependencies.
• Partnering with analyst to exceed portfolio targets.

Skills

Collections experience

Accounting processes

Night shift

Attention to detail

Spanish & English fluency

Tools

Getpaid

Job description

Maersk is seeking a Collections Specialist in Pasig to manage outstanding customer accounts and ensure timely invoice payments. You will engage with customers by phone and email, resolve disputes, and support process standardization in a global finance team.

The role requires experience in collections or accounting processes, fluency in Spanish and English, and willingness to work night shifts. Join Maersk for a diverse, inclusive workplace with growth opportunities.