Senior Spanish Collections Specialist — Night Shift

A.P. Moller - Maersk; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Maersk is seeking a Collections Specialist to manage outstanding customer accounts and ensure timely payments, while delivering high-quality service.

Based in Pasig City, you will coordinate with AR analysts, handle inquiries, and resolve disputes to protect portfolio performance. Fluency in Spanish and English is required, along with a detail-oriented, proactive approach. This role offers exposure to global processes and opportunities to grow within a multinational logistics leader.

Qualifications

• Experience with Collection or any Accounting process.
• Willing to work in Pasig, City.
• Amenable to work in night shift.
• Detail-oriented and results-driven.
• High fluency with Spanish and English.

Responsibilities

• Handling customer on account agreement.
• Focal point between customer and AR analyst.
• Escalation points for Collection Analytics within local organization.
• Primary customer contact (phone, mails or visit).
• Updates Getpaid tool based on customer engagement.
• Focal point for local language dependencies.
• Partnering with analyst to exceed portfolio targets.

Skills

Experience with Collection

Detail-oriented

Fluent Spanish and English

Tools

Getpaid tool

Job description

Maersk is seeking a Collections Specialist to manage outstanding customer accounts and ensure timely payments, while delivering high-quality service.

Based in Pasig City, you will coordinate with AR analysts, handle inquiries, and resolve disputes to protect portfolio performance. Fluency in Spanish and English is required, along with a detail-oriented, proactive approach. This role offers exposure to global processes and opportunities to grow within a multinational logistics leader.