Senior Spanish Collections Specialist - Night Shift

Damco Spain SL; Hinoba-an; On-site; PHP 500,000 - 700,000; Full time

Job summary

Maersk is hiring a Senior Specialist, Collections - Spanish in Pasig City, Philippines. The role focuses on managing overdue accounts and ensuring timely payments while maintaining high customer service standards.

Responsibilities include acting as the primary contact for customers, coordinating with AR analysts, updating the Getpaid system, and supporting portfolio target achievement. Fluency in Spanish and English is required, with night shift availability encouraged.

Qualifications

• Experience with collections or accounting processes.
• Willing to work in Pasig City.
• Amenable to night shift.
• Detail-oriented and results-driven.
• Fluency in Spanish and English.

Responsibilities

• Handle on-account agreements with customers.
• Focal point between customer and AR analyst.
• Escalation points for Collection Analytics within local organization.
• Primary customer contact (phone, email, or in person).
• Update Getpaid tool based on customer engagement.
• Focal point for local language dependencies.
• Collaborate with analyst to exceed portfolio targets.

Skills

Spanish fluency

English fluency

Accounting exposure

Job description

Maersk is hiring a Senior Specialist, Collections - Spanish in Pasig City, Philippines. The role focuses on managing overdue accounts and ensuring timely payments while maintaining high customer service standards.

Responsibilities include acting as the primary contact for customers, coordinating with AR analysts, updating the Getpaid system, and supporting portfolio target achievement. Fluency in Spanish and English is required, with night shift availability encouraged.