Spanish Customer Support (Work onsite + Pasig City)

J-K Network Services; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Paid Language Premium

Government-mandated benefits

HMO (Upon regularization)

Job summary

A leading BPO company in Pasig is looking for a Spanish Customer Support representative. The role involves providing assistance via phone, web, email, and chat, as well as resolving customer concerns. Candidates must be proficient in Spanish and have some customer service experience. This is an onsite position with a graveyard shift.

Qualifications

• Proficient in Spanish language both verbal and written.
• At least two years of college required or completion of a vocational course.
• With customer service experience is a big advantage.
• Open for undergrad and bachelor’s degree holder.
• Willing to work onsite in Pasig City.

Responsibilities

• Provide assistance and information via phone, web, email, and chat in Spanish and English.
• Listen and resolve customer's concerns, issues, or questions.
• Analyze and resolve problems received from the customer.
• Prepare reports by gathering data collected during customer interactions.
• Ensure customer satisfaction and provide professional customer support.
• Perform other related tasks needed.

Skills

Proficient in Spanish

Customer service experience

Education

At least two years of college or vocational course

Job description

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

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Resources and connects customers harmoniously. For its years of proven history in the industry, they are well-known as the top outsourcing company.

Position: Spanish Customer Support

Company Industry: BPO Company

Work Schedule: 10:00 PM - 7:00 AM onwards (Graveyard shift), 2 days off

Work set-up: Work Onsite

Benefits

• HMO (Upon regularization)
• Paid Language Premium
• Government-mandated benefits
• Other benefits will be discussed during the job offer

Requirements :

• Proficient in Spanish language both verbal and written
• At least two years of college required or completion of a vocational course or any related.
• With Customer Service experience is a big Advantage
• Open for Undergrad and Bachelor’s Degree holder
• Willing to work onsite in Pasig City

Responsibilities :

• Provide assistance and information via phone, web, email, and chat in Spanish and English.
• Listen and resolve customer's concerns, issues, or questions
• Analyze and resolve problems received from the customer
• Prepare reports by gathering data collected during customer interactions
• Ensure customer satisfaction and provide professional customer support
• Perform other related tasks needed

Recruiter J-K Network Services

Working Location

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