Spanish Bilingual Customer Service Representative. 100K Salary.

Recruitify_HR; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency in the Philippines is looking for a Customer Service Specialist to provide exceptional support to Spanish-speaking clients. The ideal candidate will have 3-5 years of experience in customer service, possess strong communication skills in both English and Spanish, and be able to manage multiple tasks efficiently. This full-time role offers an opportunity to work on-site in Taguig, supporting a dynamic and fast-paced team. Employees will enjoy various benefits, including health and wellness programs.

Qualifications

• 3-5 years of customer service experience.
• Empathetic, problem-solver, and detail-oriented.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle customer inquiries, complaints, and feedback professionally.
• Document and track customer interactions in CRM software.

Skills

Fluent in English

Fluent in Spanish

Strong communication skills

Education

Bachelor’s degree in a relevant field or equivalent experience

Job description

On-site - Taguig 3-5 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

• Provide exceptional customer service to Spanish-speaking clients through various channels.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Document and track customer interactions in CRM software.
• Collaborate with team members to improve service delivery and resolve issues.
• Assist in translating documentation and communication for non-English speaking clients as needed.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
• Experience Level: 3-5 years of customer service experience
• Skills and Competencies: Fluent in English and Spanish, strong communication skills
• Qualities and Traits: Empathetic, problem-solver, and detail-oriented
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
• Working Conditions: Ability to work in a fast-paced environment

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