Software Development Trainee

Questronix Corporation 2; Makati; On-site; PHP 180,000 - 300,000; Full time

Job summary

Questronix Corporation 2 is seeking a motivated IT professional in Metro Manila to provide Level 1 helpdesk support, assist users with software issues and system access, and log tickets in the company’s ticketing system. You will help users navigate applications and escalate unresolved issues.

You will collaborate with senior developers to debug, test, and maintain applications, participate in small development tasks such as writing modules or scripts, help document features and troubleshooting

Qualifications

• Bachelor’s degree in CS/IT/CE or related field.
• Fresh graduates welcome; up to 1 year of relevant experience.
• Basic programming knowledge (Python/Java/C#/JavaScript).
• Familiarity with databases or SQL is a plus.
• Basic understanding of software development concepts.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Willing to handle both helpdesk and development tasks.

Responsibilities

• Provide Level 1 helpdesk support by assisting users with software issues and system access.
• Log, track, and document issues using the company’s ticketing system.
• Assist senior developers in debugging, testing, and maintaining applications.
• Participate in software development tasks such as writing small modules, scripts, or bug fixes.
• Help document system features, technical procedures, and troubleshooting guides.
• Work closely with the development team to understand the software lifecycle and deployment processes.
• Escalate complex issues to senior engineers when necessary.

Skills

Helpdesk basics

Python basics

Java basics

SQL basics

Analytical thinking

Communication skills

Team collaboration

Education

Bachelor’s Degree in Computer Science / IT / CE

Job description

Job Description

• Provide Level 1 helpdesk support by assisting users with software-related issues and system access.


• Log, track, and document issues using the company’s ticketing system.


• Assist senior developers in debugging, testing, and maintaining applications.


• Participate in software development tasks such as writing small modules, scripts, or bug fixes.


• Help document system features, technical procedures, and troubleshooting guides.


• Work closely with the development team to understand the software lifecycle and deployment processes.


• Escalate complex issues to senior engineers when necessary.

Requirements

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field


• Fresh graduate or up to 1 year of relevant experience


• Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar


• Familiarity with databases or SQL is a plus


• Basic understanding of software development concepts


• Strong analytical and problem-solving skills


• Good written and verbal communication skills
  
• Willing to handle both helpdesk support and development-related tasks