Software Development Trainee

Questronix Corporation; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology solutions company in the Philippines is looking for a Level 1 Helpdesk Support to assist users with software-related issues and help maintain applications. Ideal candidates should have a Bachelor’s Degree in a related field, strong analytical skills, and basic knowledge of programming languages like Python or Java. Fresh graduates are encouraged to apply, as this role also includes development-related tasks. Join a dynamic team where you can grow your skills and contribute to software development.

Qualifications

• Fresh graduate or up to 1 year of relevant experience.
• Familiarity with databases or SQL is a plus.
• Willing to handle both helpdesk support and development-related tasks.

Responsibilities

• Provide Level 1 helpdesk support for software-related issues.
• Log, track, and document issues using the ticketing system.
• Assist in debugging, testing, and maintaining applications.

Skills

Programming languages (Python, Java, C#, JavaScript)

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor’s Degree in Computer Science or related field

Job description

Job Description

• Provide Level 1 helpdesk support by assisting users with software-related issues and system access.
• Log, track, and document issues using the company’s ticketing system.
• Assist senior developers in debugging, testing, and maintaining applications.
• Participate in software development tasks such as writing small modules, scripts, or bug fixes.
• Help document system features, technical procedures, and troubleshooting guides.
• Work closely with the development team to understand the software lifecycle and deployment processes.
• Escalate complex issues to senior engineers when necessary.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field
• Fresh graduate or up to 1 year of relevant experience
• Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar
• Familiarity with databases or SQL is a plus
• Basic understanding of software development concepts
• Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Willing to handle both helpdesk support and development-related tasks