HR Manager (HCM)

SM Supermalls; Manila, Hinoba-an; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

SM Supermalls is seeking an experienced HR Analytics professional to transform HR data into actionable insights and support policy formulation. The role focuses on HRIS process enhancements, analytics communication, and cross-functional collaboration to implement new analytical methodologies.

The candidate will analyze feedback to improve service delivery and drive data-driven decision making. The position requires 5–10 years of experience in HR analytics, with a strong foundation in data

Qualifications

• Transforms HR data into actionable insights for policy and decision-making.
• Develops HRIS processes and automation to improve efficiency.
• Creates analytics materials for effective information sharing.

Responsibilities

• Transforms HR data into actionable insights and communicates findings to support data-driven strategies
• Develops and implements HRIS process improvements using modern tools, systems, and automation
• Designs and creates HR analytics communication and learning materials for effective information dissemination
• Coordinates with internal partners to implement newly developed analytical methodologies
• Enhances service delivery by analyzing customer feedback and recommending process improvements

Skills

Change Management

Communication

Complaint Management

Customer Orientation

Data Management & Integrity

Knowledge Management

Problem Solving

Process Optimization

Project Management

Quantitative Analysis

System Operational Management

Job description

5 - 10 Years

Job Description

Group Company: Shopping Center Management Corporation

Position description: Transforms data into actionable insights using the latest tools, systems and techniques to enhance data analysis and visualization for policy formulation and decision-making strategies by Management.

Primary Responsibilities:

• Transforms HR data into actionable insights and communicates findings to support data-driven strategies
• Develops and implements HRIS process improvements using modern tools, systems, and automation
• Designs and creates HR analytics communication and learning materials for effective information dissemination
• Coordinates with internal partners to implement newly developed analytical methodologies
• Enhances service delivery by analyzing customer feedback and recommending process improvements

Intermediate in Change Management

Intermediate in Communication

Intermediate in Complaint Management

Intermediate in Customer Orientation

Intermediate in Data Management & Integrity

Intermediate in Knowledge Management

Intermediate in Problem Solving

Intermediate in Process Optimization

Intermediate in Project Management

Intermediate in Quantitative Analysis

Intermediate in System Operational Management

Job Snapshot

Updated Date

11-09-2026

Job ID

Jobs_1511

Hierarchy

Human Resources Information System & Analytics

Location

Experience

5 - 10 Years

Employment Type

Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.
With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.