Slots Attendant

LaVie; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

LaVie in Manila is seeking a friendly Slot Attendant to assist guests with slot machines, cashing out, and issuing manual payments, delivering prompt and courteous service. You will ensure players use cards, explain PTU transfers, and promote card benefits, while maintaining a clean, orderly gaming area.

Prior customer service experience is preferred; high school or college graduate encouraged; training will be provided.

Qualifications

• Experience in customer service is preferred.
• High school or college graduate required.
• Ability to handle cash and operate gaming hardware.

Responsibilities

• Assist guests with slot machines and cashing out.
• Teach players to use cards and PTU transfers.
• Promote card benefits and participate in promotions.
• Maintain cleanliness and orderliness of the gaming area.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Education

High school or college graduate

Tools

Player Tracking Unit (PTU)

Job description

Job Brief Assists the guests in playing the slot machine, cashing out & issuing manual payments. Attending to customers' needs and provide prompt, courteous & professional customer service.

Maintain cleanliness and orderliness of the assigned area to provide a better gaming experience. Job Responsibilities Protects the confidentiality of all company assets, files, and documents under immediate control. Maintain cleanliness and orderliness of the assigned area to provide a better gaming experience.

Check that every player is playing with a card. Teach players) to properly insert their card in the Player Tracking Unit (PTU) how to transfer credits and explain to them the benefits of having a card for earning the points. Teach new players on how to play the Slot Machine and explain to them the different line and bets buttons, games, free spins, Bonus Feature & Jackpot Level.

Disseminates information about the upcoming/ongoing promotions, how to earn and use the point

Attends to various customer needs promptly and professionally. Monitors the cleanliness and orderliness of the assigned area including the by standers/non-playing guests to provide a better gaming experience. Complies with the zoning policy and avoids groupings to ensure that the area is well attended.

Ensure all Slot Machines are functioning well, and overall physical state is in order and reports to immediate superior for any major problem/s. Job Qualifications With or without Casino Slots Attendant experience

Preferably in a Customer service-oriented field for applicants with work experience

High School/College graduate