Gaming Attendant

Steadfast Services Cooperative; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A gaming services provider in Manila is seeking an entry-level customer service representative. The ideal candidate will provide excellent service in the gaming area, ensure compliance with gaming regulations, and assist guests with their inquiries. Strong customer service orientation and knowledge in KYC principles are essential. This role will also involve monitoring gaming equipment and promoting various games to enhance participation.

Qualifications

• Must be knowledgeable in KYC principles.
• Strong customer service orientation is essential.
• Proficient in computer use for various tasks.

Responsibilities

• Provide excellent customer service to all guests in the gaming area.
• Ensure compliance with gaming regulations and KYC standards.
• Assist customers with inquiries and guide them through the gaming process.
• Monitor gaming machines and equipment for proper functioning.
• Promote various games and tournaments to enhance guest participation.

Skills

Customer service orientation

Excellent communication skills

Knowledgeable in KYC principles

Proficient in computer use

Education

High School Diploma or equivalent

Job description

Description

• Provide excellent customer service to all guests in the gaming area.
• Ensure compliance with gaming regulations and Know Your Customer (KYC) standards.
• Assist customers with inquiries and guide them through the gaming process.
• Monitor gaming machines and equipment for proper functioning and report issues.
• Promote various games and tournaments to enhance guest participation.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Knowledgeable in KYC principles.
• Skills and Competencies: Proficient in computer use.
• Qualities and Traits: Strong customer service orientation.
• Qualities and Traits: Excellent communication and sales skills.