Slot Ambassador

Solaire Resort; Parañaque; On-site; PHP 201,000 - 290,000; Full time

Job summary

Solaire Resort in Parañaque invites friendly hospitality professionals to join our guest services team. You will greet guests, explain games, assist with machines, and respond promptly to service calls, ensuring a superb casino experience.

Candidates should be at least college level, presentable, and able to work evenings, weekends, and holidays. Experience in hospitality is an advantage, with basic knowledge of gaming machines preferred.

Qualifications

• At least college level.
• Good personality and professional appearance.
• Experience in the hospitality industry is an advantage.
• Basic knowledge of gaming machines is desired.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Independent, responsible and self-motivated.

Responsibilities

• Provide excellent service to guests and staff to build good customer relationships.
• Greet guests warmly and maintain neat, professional appearance.
• Ensure gaming machines are functioning; fix minor issues and refil slot tickets when needed.
• Place 'out of order' signs and report issues to technicians or supervisors.
• Walk assigned areas regularly and respond quickly to guest concerns or service calls.
• Assist guests with machines, give directions, and share event information.
• Explain game rules, payouts, and jackpots clearly.
• Assist with machine payouts following department guidelines.
• Report problems promptly, including safety issues, unruly guests, or cheating.

Skills

Good personality

Professional appearance

Independent

Self-motivated

Hospitality experience

Education

College level education

Job description

• Provide excellent service to both guests and staff, to build good customer relationships.
• Always look neat and professional and greet guests warmly.
• Make sure gaming machines are working properly and fix minor issues; refill slot tickets when needed.
• Place "out of order" signs on broken machines and report them to the technician or supervisor.
• Walk around assigned areas regularly and respond quickly to guest concerns or service calls.
• Help guests with machines, give directions, and share info about events and services.
• Clearly explain how games work, including payouts and jackpots.
• Help with machine payouts following department guidelines.
• Report any problems right away, such as safety issues, rude or drunk guests, or cheating.

Requirements

• At least College level
• Good personality & professional appearance.
• Experience in the Hospitality industry is an advantage
• Basic knowledge of gaming machines is desired.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Independent, responsible and self-motivated.