Shift Manager: Hospitality Leader & Operations Champion

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Manila; Sur place; PHP 279 000 - 424 000; Plein temps

Résumé du poste

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is hiring a Shift Manager to lead daily restaurant operations, ensuring top service and adherence to QSCH standards. You will manage openings, peak-hour service, and closings while maintaining cleanliness and guest satisfaction across the store.

The role requires experience in restaurant operations, team leadership, and the ability to implement local marketing initiatives to boost guest visits and loyalty.

Qualifications

• Bachelor's/College Degree required in relevant fields (F&B, Hospitality, Management).
• Preferably with related experience as Shift Manager/Store Supervisor in food & beverage services industry.
• Applicants must be experienced in various restaurant operations facets.

Responsabilités

• QSCH Management: oversee opening/mid shift procedures and ensure store readiness.
• Manage the floor during peak hours to deliver excellent service and hospitality.
• Maintain cleanliness and organization of dining area, restrooms, kitchen and prep areas.
• Engage guests to ensure memorable dining experience and uphold product quality.
• Professionally resolve guests' concerns or complaints promptly.
• Oversee closing shift procedures for smooth day-to-next-day setup.
• Lead restaurant operations to achieve excellence and foster positive team relations.
• Implement local restaurant marketing programs to drive trials and repeat business.
• Develop relationships to build guest loyalty and drive visits.

Formation

Bachelor's Degree in F&B Services Management / Hospitality / Hotel Management / Business Administration

Description du poste

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is hiring a Shift Manager to lead daily restaurant operations, ensuring top service and adherence to QSCH standards. You will manage openings, peak-hour service, and closings while maintaining cleanliness and guest satisfaction across the store.

The role requires experience in restaurant operations, team leadership, and the ability to implement local marketing initiatives to boost guest visits and loyalty.