Shift Manager

Jiang Nan Hotpot; Quezon City; On-site; PHP 360,000 - 540,000; Full time

Job summary

Jiang Nan Hotpot is seeking a capable Restaurant Supervisor to oversee servers, hosts and kitchen staff during the shift, ensuring smooth operations and outstanding guest service. You will manage inventories, place orders, address guest concerns, train staff, and report on sales and labor while aligning with the General Manager to uphold company standards.

This on-site role in Quezon City requires a Bachelor’s degree and at least 3 years of supervisory experience in the restaurant industry, with

Qualifications

• Bachelor's degree required.
• Minimum 3 years of supervisory or management experience in the restaurant industry.
• Excellent customer service and problem-solving skills.
• Strong leadership and team-building abilities.
• Proficient in inventory management and cost control.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during the shift.
• Ensuring that all customers receive prompt and courteous service.
• Monitoring inventory levels and placing orders as needed.
• Addressing customer complaints and resolving issues in a professional manner.
• Providing training and development opportunities for your team.
• Maintaining accurate records of shift activities, including sales, labor, and incident reports.
• Collaborating with the General Manager to implement and uphold company policies and procedures.

Skills

Customer service

Problem solving

Leadership

Team building

Inventory management

Cost control

Communication

Interpersonal skills

Flexible hours

Education

Bachelor's Degree

Job description

Job description

What you'll be doing

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift

• Ensuring that all customers receive prompt and courteous service

• Monitoring inventory levels and placing orders as needed

• Addressing customer complaints and resolving issues in a professional manner

• Providing training and development opportunities for your team

• Maintaining accurate records of shift activities, including sales, labor, and incident reports

• Collaborating with the General Manager to implement and uphold company policies and procedures

What we're looking for

• Bachelor's Degree

• Minimum 3 years of experience in a supervisory or management role within the restaurant industry

• Excellent customer service and problem-solving skills

• Strong leadership and team-building abilities

• Proficient in inventory management and cost control

• Effective communication and interpersonal skills

• Ability to work flexible hours, including evenings, weekends, and holidays

• LOCATION: JIANG NAN SM FAIRVIEW, QUEZON CITY BRANCH