Shift Manager

Snack Hack Inc.; Las Piñas; On-site; PHP 335,000 - 603,000; Full time

Job summary

Snack Hack Inc. is seeking a skilled Restaurant Operations Supervisor to oversee daily restaurant operations during shifts, lead and coach the team, and ensure adherence to food safety standards.

The role requires strong leadership, customer-focused communication, and cost-control capabilities, with willingness to work varied shifts including weekends and holidays. You will be responsible for inventory monitoring, resolving customer concerns, and generating shift performance reports to achieve

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• At least 2 years of supervisory experience in a restaurant or food service.
• Strong leadership, problem-solving and decision-making skills.
• Customer-oriented with excellent communication skills.
• Willing to work shifting schedules, weekends and holidays.

Responsibilities

• Supervise daily restaurant operations during assigned shifts.
• Lead, coach, and motivate restaurant team members.
• Ensure compliance with company policies, food safety and sanitation standards.
• Monitor inventory, minimize wastage, and control operational costs.
• Resolve customer concerns promptly and professionally.
• Prepare operational reports and achieve shift performance targets.

Skills

Leadership

Customer service

Communication

Problem-solving

Decision making

Coaching

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Job description

JOB OBJECTIVE:

To oversee the day-to-day restaurant operations, ensuring excellent customer service, operational efficiency and achievement of sales and profitability.

KEY RESPONSIBILITIES:

• Supervise daily restaurant operations during assigned shifts.




• Lead, coach, and motivate restaurant team members.




• Ensure compliance with company policies, food safety and sanitation standards.




• Monitor inventory, minimize wastage, and control operational costs.




• Resolve customer concerns promptly and professionally.




• Prepare operational reports and achieve shift performance targets.

QUALIFICATIONS:

• Bachelor's degree in Hospitality Management, Business Administration or any related field.




• At least 2 years of supervisory experience in a restaurant or food service industry.




• Strong leadership, problem-solving, and decision-making skills.




• Customer-oriented with excellent communication skills.




• Willing to work on shifting schedules, weekends and holidays.