Shift Manager

Jiang Nan Hotpot; Pasig; On-site; PHP 360,000 - 420,000; Full time

Job summary

Jiang Nan Hotpot is seeking a restaurant shift supervisor in Promenade Mall, Greenshills, San Juan City, Metro Manila. The role focuses on coordinating staff, ensuring excellent service, and maintaining inventory control. Candidates should have a Bachelor's degree and at least 3 years in a supervisory role within the restaurant industry.

Flexibility to work evenings, weekends, and holidays is required. You will report to the General Manager and help uphold company policies and procedures while

Qualifications

• Bachelor's degree required.
• Minimum 3 years of supervisory/managerial experience in restaurant.
• Strong customer service and problem-solving skills.
• Proven leadership and team-building abilities.
• Experience in inventory management and cost control.
• Effective communication and interpersonal skills.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Supervise and coordinate servers, hosts, and kitchen staff during your shift.
• Ensure customers receive prompt, courteous service.
• Monitor inventory levels and place orders as needed.
• Address customer complaints and resolve issues professionally.
• Provide training and development opportunities for your team.
• Maintain records of shift activities, including sales, labor, and incidents.
• Collaborate with General Manager to implement company policies and procedures.

Skills

Leadership

Customer service

Inventory management

Cost control

Problem-solving

Communication

Team building

Education

Bachelor's Degree

Job description

Job description

What you\'ll be doing

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift
• Ensuring that all customers receive prompt and courteous service
• Monitoring inventory levels and placing orders as needed
• Addressing customer complaints and resolving issues in a professional manner
• Providing training and development opportunities for your team
• Maintaining accurate records of shift activities, including sales, labor, and incident reports
• Collaborating with the General Manager to implement and uphold company policies and procedures

What we\'re looking for

• Bachelor\'s Degree
• Minimum 3 years of experience in a supervisory or management role within the restaurant industry
• Excellent customer service and problem-solving skills
• Strong leadership and team-building abilities
• Proficient in inventory management and cost control
• Effective communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• LOCATION: PROMENADE MALL, GREENSHILLS, SAN JUAN CITY METRO MANILA