Shift Manager

Jiang Nan Hotpot; Las Piñas; On-site; PHP 391,000 - 614,000; Full time

Job summary

Jiang Nan Hotpot in Metro Manila is seeking a seasoned restaurant supervisor to oversee servers, hosts, and kitchen staff during shifts. You will ensure prompt, courteous service and manage inventory, records, and training to uphold high standards.

The ideal candidate has a Bachelor’s Degree and 3+ years in a supervisory role in the restaurant industry, with strong leadership, cost control, and communication skills. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Bachelor's degree required.
• 3+ years in a supervisory/management role in restaurants.
• Excellent customer service and problem-solving skills.
• Strong leadership and team-building abilities.
• Proficient in inventory management and cost control.
• Effective communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift.
• Ensuring that all customers receive prompt and courteous service.
• Monitoring inventory levels and placing orders as needed.
• Addressing customer complaints and resolving issues in a professional manner.
• Providing training and development opportunities for your team.
• Maintaining accurate records of shift activities, including sales, labor, and incident reports.
• Collaborating with the General Manager to implement and uphold company policies and procedures.

Skills

Bachelor's Degree

People management

Customer service

Leadership

Inventory management

Cost control

Communication

Flexible hours

Education

Bachelor's Degree

Job description

Job description

What you'll be doing

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift




• Ensuring that all customers receive prompt and courteous service




• Monitoring inventory levels and placing orders as needed




• Addressing customer complaints and resolving issues in a professional manner




• Providing training and development opportunities for your team




• Maintaining accurate records of shift activities, including sales, labor, and incident reports




• Collaborating with the General Manager to implement and uphold company policies and procedures

What we're looking for

• Bachelor's Degree




• Minimum 3 years of experience in a supervisory or management role within the restaurant industry




• Excellent customer service and problem-solving skills




• Strong leadership and team-building abilities




• Proficient in inventory management and cost control




• Effective communication and interpersonal skills




• Ability to work flexible hours, including evenings, weekends, and holidays




• LOCATION: SM SOUTHMALL, LAS PIÑAS CITY